Purchasing a Handpan

Celestial Sound builds Handpans to custom order. On occasion there are Flash Sale instruments, which are for immediate sale, as is. These will be first released to the Celestial Sound waiting list, followed by the email subscription list. If the flash sale instrument is still available, it will then become available to the general public in both the Celestial Sound Shop page and the Australian Handpan Market facebook page.

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We have a selection of standard scales which you may find on the Scales page. These standard scales are intentionally selected to offer a broad spectrum, encompassing the light and dark as well as simplified and saturated. There are major and minor scales as well as diatonic and pentatonic scales, and much in between. There is enough to suit many individuals so we encourage you to take the time to really sit with these scales and find what calls to you.

There are standard scales that are more appropriate for beginners, whilst others that are more suited to intermediate or advanced players due to their complexity.

 

The waiting time is typically much faster for these 9 note standard scale variations and they are $2,500.

 

Having said this, we can also cater for many custom order requests at an additional price. This may include custom scales and/or additional notes, including for our standard scales. Additional notes are usually bottom shell notes but may be possible on the top shell as well, depending on your request.

 

We pride ourselves on our experience with Handpan scales and knowledge of musical theory. Because we want the best for our customers, we are extremely passionate about sharing this knowledge at great depths with those on our waiting list. Unfortunately due to the sheer number of enquiries we get, we can only share scale advice to our customers. Therefore we require an initial deposit before scale discussion and advice can be provided.

  1. Email Celestial Sound with your request to order a Handpan (even if you don't know which scale yet).
  2. We ask for a $250 deposit to secure your spot on the waiting list. Waiting list times may vary.
  3. At any point during your waiting time, you may inform us of your scale choice, or ask us for scale advice.
  4. Once we are ready to build your instrument, we will contact you to begin the confirmation process. By this step you must have submitted your scale choice.
  5. For Custom scale orders ONLY: An additional $250 deposit is requested prior to commencing the build of your custom scale.
  6. Once your instrument is finished, we offer you the opportunity to approve the instrument before final payment. This can be done by either:
    1. Booking a time to come and try your instrument in person.
    2. A private video of the actual instrument, unedited, with high quality audio.
  7. Once you approve the instrument, the final balance is requested before the instrument is shipped.

Handpan order process:

As the building process for each instrument is incredibly detailed and often times quite complicated, it is essential that no changes be made to an order once it has been confirmed. If you are having difficulty deciding on your scale when your place in the waiting list arrives, don't worry, your spot will be saved until you are ready to go ahead.

 

Once you've confirmed your order, your Handpan will begin it's journey starting with much thought and planning, followed by literally thousands of hammer strikes (both hand held and pneumatic) and several heat treatments in the kiln. During this process there is a lot of TLC put in to ensure the pristine aesthetic and an emphasis that brings out the natural nuances in the surface of each shell. This is what you can expect to find in order process and your Celestial Sound Handpan.

 

You can expect to receive your instrument roughly 3 to 4 weeks after we begin building.

 

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Melbourne, Australia

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